About Us

A family-owned team built for pump systems

Fusion Pumps was created in 2014 to service the pump industry. Our vision is simple: to strive to provide the best service and sales support in the pumping industry for Sydney homes, strata properties and commercial sites.

Fusion Pumps team

Trusted Support

Practical service, clear advice and real experience on site.

Our Story

Built on experience, driven by service

Fusion Pumps was established in 2014 with a clear focus on servicing the pump industry. From the beginning, the goal has been straightforward: to provide dependable service and sales support while building a reputation for quality, reliability and long-term value.

We cater to unique customer and client demands by providing services and products that set high standards for quality, reliability, durability and value for money. We strive to be the best in every aspect of our business by encouraging trust, responsibility, high expectations and open communication.

We believe in continual improvement. By regularly reviewing our goals, systems and performance, we aim to exceed customer requirements and maintain an effective, efficient quality management approach that aligns with industry-accepted practices and compliance expectations.

Quality comes from the commitment of both management and staff. As a company, we remain focused on continual improvement and the delivery of quality, safe and environmentally responsible services so our customers can have confidence in our work.

Our mission is to provide reliable and efficient service without compromising on quality or safety. Our vision is to be known as market leaders in service and to be recognised for commitment and innovation throughout the pumping industry.

As a team, we strive to achieve our best and treat each other with respect and honesty to create a harmonious and safe working environment. Our customers are our most valuable asset, and their requirements come first. We aim to deliver quality service that is reliable, efficient and safe every single time.

The values that guide our work are simple: quality, integrity, respect and team safety. Those values shape how we communicate, how we solve problems on site and how we continue improving as a business.

Part Of Franklins Australia

Franklins Australia logo

Fusion Pumps is part of Franklins Australia, giving our customers the benefit of local pump expertise backed by a broader Australian service and product group.

Experience And Capability

Our operations team alone brings more than 60 years of experience across key areas of the pumping industry, including trade waste services, fresh water pressure systems, recycled water systems, aeration systems, sewer systems and drainage systems.

Electrical support
High pressure drain cleaning
CCTV pipe inspections
Locating services

We also ensure we have the right technicians for the job, including plumbers, mechanical fitters and electricians. Staff are required to undergo pre-employment medicals, including mandatory drug and alcohol testing, and must hold the necessary qualifications to safely service and complete a wide range of work.

Why People Call Us

Family-owned business
20+ years of experience
Operations team with 60+ years combined pumping industry experience
Residential, strata and commercial
Sydney-wide coverage
Repairs, installs and maintenance
Pump system specialists
Fusion Pumps work in progress

Service Focus

Support for systems that need to keep moving

Pressure pumps and pump repairs
Hot water and recirculation systems
Waste water and storm water support
Pump stations and preventative maintenance
Trade waste, fresh water and recycled water systems
Aeration, sewer and drainage systems

Need Help Fast?

Tell us what your site needs and we will help you find the right next step.

Whether you need urgent repairs, ongoing maintenance or advice on the right system support, we are here to help.